At Defunz, we strive to provide you with a smooth, reliable, and hassle-free shopping experience. Please read our shipping and delivery policy carefully before placing your order.
What is your Shipping Timeline?
Shipping timelines may vary depending on the product you order:
- All products take 3 to 15 working days for delivery. (Exact timelines are mentioned under each product in the description section.)
- Working days are Monday – Friday, excluding weekends and public holidays.
- Once your order is dispatched from our warehouse, tracking details will be sent to your registered email and WhatsApp number.
⚠️ Important: Do not accept any parcel if it appears tampered with, as Defunz will not be responsible for such cases.
Do you offer reverse pickup for exchanges?
✅ Yes, we provide reverse pickup for eligible items within India.
However, in some locations, reverse pickup may not be available. In such cases, you may be required to ship the product back to us at your own cost and risk.
Where are my tracking details?
- As soon as your order is shipped, you will receive a WhatsApp message and email with tracking details.
- You can track your shipment in real-time using the provided tracking link.
What are your shipping charges?
- FREE Shipping is offered across India for all orders.
Is there plastic in your packaging?
🚫 No. At Defunz, we care about the environment.
All our packaging is eco-friendly and paper-based, ensuring sustainability while keeping your products safe.
This Shipping & Delivery Policy ensures complete transparency and builds trust while shopping with Defunz.com.