Shipping policy

Shipping Policy

Last Updated: August 1, 2026

Thank you for shopping with us. We are committed to delivering your order safely and on time. Please read our shipping policy carefully before placing an order.

1. Order Processing

  • Orders are processed within 1–3 business days after successful payment.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • During product launches, sales, or festive seasons, processing may take slightly longer.

2. Shipping Time

Estimated delivery timelines are:

  • Metro Cities: 2–5 business days

  • Other Cities & Towns: 4–7 business days

  • Remote Locations: 5–10 business days

Delivery timelines are estimates and may vary due to weather conditions, courier delays, strikes, or other unforeseen circumstances.

3. Shipping Charges

  • Free Shipping on prepaid orders above ₹999.

  • A standard shipping fee of ₹99 applies to orders below ₹999.

  • Cash on Delivery (COD), where available, may include an additional handling fee.

4. Order Tracking

Once your order has been shipped, you will receive an email and/or SMS with your tracking details. Tracking information may take up to 24 hours to become active.

5. Delivery Attempts

Our courier partners will make up to three delivery attempts. If the delivery is unsuccessful after these attempts, the order may be returned to our warehouse.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses or contact information.

7. Delayed Deliveries

While we strive to deliver every order within the estimated timeframe, delays may occur due to circumstances beyond our control. We appreciate your patience and understanding.

8. Lost or Damaged Packages

If your order is lost in transit or arrives damaged, please contact our customer support within 48 hours of delivery. We will investigate the issue with the courier partner and work towards a suitable resolution.

9. International Shipping

Currently, we ship only within India. International shipping services may be introduced in the future.

10. Contact Us

For any shipping-related questions or assistance, please contact our customer support team. We aim to respond to all queries within 24–48 business hours.